Privacy Policy

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

At Pizza Ranch, we are deeply committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant regulations. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Pizza Ranch is a food service business operating in the United States, offering customers a variety of delicious food options through our online platform and in-person locations. Our contact details are as follows:

For all privacy-related inquiries, questions, or concerns, you may contact us directly using the information provided above. We are committed to responding to all legitimate privacy inquiries within a reasonable timeframe.

2. Information We Collect

We collect various types of information in order to provide, improve, and personalize our services. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

When you interact with our website or use our services, you may voluntarily provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Information: Username, password (stored in encrypted form), and profile preferences if you create an account on our platform.
• Order Information: Details about the food items you order, special instructions, dietary preferences, and order history.
• Payment Information: Billing address and payment card details. Please note that full payment card numbers are processed by our secure third-party payment processors and are not stored on our servers.
• Communications: Any messages, feedback, complaints, or inquiries you send to us through email, contact forms, or customer support channels.
• Promotional Participation Data: Information you provide when participating in contests, promotions, surveys, or loyalty programs.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data through cookies, web beacons, and similar tracking technologies, including:

• Device Information: The type of device you use, operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: Your IP address, access times, pages viewed, links clicked, referring URLs, and the duration of your visit.
• Location Data: General geographic location inferred from your IP address, or more precise location if you grant permission through your device settings.
• Usage Data: Information about how you interact with our website, including which pages or features you visit most frequently, search queries made on our platform, and items added to your cart.
• Cookie Data: Information stored by cookies and similar tracking technologies on your browser. Please refer to Section 8 of this policy for more detailed information about our cookie practices.

2.3 Information From Third-Party Sources

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you choose to connect your social media account to our platform or log in using a social media login feature, we may receive certain profile information from those platforms.
• Analytics Providers: We work with analytics companies who provide us with aggregated and anonymized data about how users interact with our website.
• Marketing Partners: We may receive information about your interests or preferences from trusted marketing partners to help us tailor our promotional communications.
• Delivery and Logistics Partners: Information related to the fulfillment and delivery of your orders from our delivery service partners.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including confirming orders and arranging delivery or pickup.
• Creating and managing your account on our platform.
• Processing payments and issuing refunds where applicable.
• Sending you order confirmations, receipts, and updates about the status of your delivery.
• Responding to your customer service inquiries, complaints, and support requests.
• Notifying you of changes to our menu, services, or policies that may affect you.

3.2 Improving and Personalizing Our Services

• Analyzing usage trends and patterns to understand how customers interact with our website and services.
• Personalizing your experience by remembering your preferences, past orders, and saved delivery addresses.
• Conducting research and development to improve our menu offerings, website functionality, and overall service quality.
• Testing new features, promotions, and product offerings before wider rollout.
• Conducting internal audits and assessing the performance of our business operations.

3.3 Marketing and Promotional Communications

• Sending you newsletters, promotional emails, special offers, and information about new menu items or limited-time deals — but only where you have provided your consent or where we have a legitimate interest in doing so.
• Displaying personalized advertisements on our website or on third-party platforms based on your browsing behavior and preferences.
• Inviting you to participate in surveys, loyalty programs, contests, or sweepstakes.

You have the right to opt out of marketing communications at any time. Please see Section 9 for details on exercising your rights.

3.4 Legal Compliance and Safety

• Complying with applicable United States federal and state laws and regulations.
• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal or harmful activities.
• Enforcing our Terms of Service and other agreements.
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the general public.
• Responding to lawful requests from law enforcement, regulatory bodies, or courts of competent jurisdiction.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Companies that securely process your payment card transactions.
• Delivery Partners: Third-party delivery services that fulfill and deliver your orders.
• Cloud Hosting and IT Services: Providers that host our website, databases, and technology infrastructure.
• Analytics Providers: Companies such as Google Analytics that help us analyze website usage and performance.
• Email Marketing Platforms: Services that help us manage and send our marketing communications.
• Customer Support Platforms: Tools that help us manage customer inquiries and feedback.

All service providers are required to handle your information securely, use it only for the specific purposes for which it was shared, and comply with applicable privacy laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other legal process.
• Respond to requests from law enforcement or government authorities.
• Protect the rights, property, or personal safety of Pizza Ranch, our customers, or the public.
• Detect and prevent fraud or other illegal activities.

4.3 Business Transfers

In the event that Pizza Ranch undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy as a result of such a transaction.

4.4 Aggregated and Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for business, marketing, research, or other purposes. Such data is not considered personal information under applicable law.

5. Data Security

Pizza Ranch takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

5.1 Security Measures We Use

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal information is limited to authorized personnel who need it to perform their job functions, and all such personnel are trained in data privacy and security.
• Secure Payment Processing: Payment transactions are processed through PCI-DSS compliant payment processors. We do not store full credit card numbers on our systems.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices and systems.
• Password Protection: User account passwords are stored using industry-standard hashing algorithms.
• Data Minimization: We only collect and retain personal information that is necessary for the purposes described in this policy.

5.2 Data Breach Response

In the unlikely event of a data breach that may affect your personal information, we will notify you in accordance with applicable United States federal and state data breach notification laws. Notification will be provided promptly and will include information about the nature of the breach, the types of data affected, and the steps we are taking to address the situation.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:

When personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention schedules and applicable legal requirements.

7. Your Privacy Rights

Depending on your location within the United States, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under California privacy law:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories and sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. We do not sell personal information for monetary consideration, but we may share it with advertising partners. You may opt out by contacting us.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to only what is necessary to provide the requested services.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights.

7.2 General Privacy Rights for All US Residents

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct any inaccurate or incomplete information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
• Right to Data Portability: You may request that we provide your personal information in a commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.
• Right to Withdraw Consent: Where our processing of your data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Opt Out of Marketing: You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request using one of the following methods:

• Email: [email protected]
• Website: pizzaranch-meals.click

We will acknowledge your request within 10 business days and respond to your request within 45 days. If we require additional time (up to 45 additional days), we will inform you of the reason and the extension. We may need to verify your identity before fulfilling your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or clearly unfounded.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your language preferences, login status, and items in your cart.

8.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They are used for things like maintaining your session, enabling security features, and processing your orders.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the performance and user experience of our website.
• Functional Cookies: These cookies allow our website to remember choices you have made (such as your preferred language or location) and provide enhanced, personalized features.
• Marketing and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of our advertising campaigns.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For more detailed information about the cookies we use, how long they are retained, and how to opt out, please refer to our full Cookie Policy, which is available on our website at pizzaranch-meals.click.

9. Children's Privacy

In compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, we do not knowingly solicit or collect personal information from minors under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 years of age, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate the matter and take all reasonable steps to remove such information from our systems.

We encourage parents and guardians to monitor their children's online activities and to use parental control tools to ensure that children are not accessing services intended for adults.

10. International Data Transfers

Pizza Ranch is based in the United States, and the personal information we collect is primarily stored and processed within the United States. However, in some cases, your personal information may be transferred to, stored, or processed by third-party service providers located in other countries.

When we transfer personal information internationally, we take appropriate steps to ensure that such transfers comply with applicable privacy laws and that your information remains protected in accordance with the standards described in this Privacy Policy. These safeguards may include:

• Entering into data processing agreements with international service providers that include appropriate data protection clauses.
• Ensuring that service providers in other countries maintain adequate data security and privacy standards.
• Using standard contractual clauses or other legal mechanisms recognized under applicable law to govern international data transfers where required.

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and potentially to other countries, where data protection laws may differ from those in your country of residence.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Pizza Ranch. These may include social media platforms, third-party payment processors, review sites, or partner websites.

This Privacy Policy applies solely to information collected by Pizza Ranch through our own website and services. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit. Clicking on a third-party link will direct you away from our website, and your interactions with those sites are governed by their respective privacy policies.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT browser signals or other similar mechanisms.

However, you can control cookie-based tracking through your browser settings and through our cookie management tools as described in Section 8 of this policy. California residents also have the right to opt out of certain sharing of personal information under the CCPA/CPRA, as described in Section 7.

13. Marketing Communications and Opt-Out

We may send you marketing emails, SMS messages, or push notifications about our latest promotions, new menu items, special deals, and loyalty rewards. We will only send you such communications where you have opted in to receive them, or where we have a legitimate interest in doing so under applicable law.

13.1 How to Opt Out

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" or "opt out" link at the bottom of any marketing email we send you.
• Replying "STOP" to any marketing SMS message we send.
• Adjusting your notification preferences in your account settings on our website.
• Contacting us directly at [email protected] and requesting to be removed from our marketing list.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, delivery updates, and important account notifications. These communications are necessary for the provision of our services and cannot be opted out of while your account remains active.

14. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with relevant authorities.

14.1 Contact Us First

We encourage you to contact us first so we can address your concerns directly:

• Email: [email protected]
• Website: pizzaranch-meals.click

14.2 Regulatory Authorities

If you are a California resident and are not satisfied with our handling of your privacy rights request, you may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency (CPPA): cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy

If you have concerns about deceptive or unfair privacy practices, you may also file a complaint with the Federal Trade Commission (FTC):

• Federal Trade Commission (FTC): reportfraud.ftc.gov or www.ftc.gov

15. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website notifying you of the changes.
• Where required by applicable law or where the changes are significant, send you a notification by email or other means.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact our privacy team using the following details:

We are committed to addressing your privacy concerns promptly and effectively. Upon receiving your inquiry, we will acknowledge receipt within 10 business days and work to provide a full response within 45 days, or sooner where possible.