Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at pizzaranch-meals.click (the "Website" or "Site"). By accessing, browsing, registering on, or otherwise using this Website, placing an order, or engaging with any content or services available on this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, users, customers, and others who access or use the Website. If you are using this Website on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" shall refer to both you individually and such entity.

You must be at least 18 years of age to use this Website and place orders. By using this Website, you represent and warrant that you are at least 18 years old and legally capable of entering into a binding contract under the laws of the United States and the applicable state in which you reside.

If you are under the age of 18, you may only use this Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Minors are not permitted to place orders independently or submit personal information without parental or guardian consent.

2. Description of Services

Pizza Ranch operates a food service business that provides customers with the ability to browse our menu, place online food orders, schedule deliveries or pickups, and access information related to our food products and offerings. Our services include, but are not limited to:

• Online Food Ordering: Customers may browse our digital menu and place orders for pizza, ranch-style entrees, side dishes, beverages, desserts, and other food and beverage products as available from time to time.
• Delivery Services: Where available, we offer delivery of food orders to addresses within our designated delivery zones. Delivery availability, fees, minimum order requirements, and estimated delivery times may vary depending on your location and other factors.
• Pickup Services (Carry-Out): Customers may place orders online for in-store or curbside pickup at our designated locations during normal business hours.
• Catering and Group Orders: Where available, we may offer catering services or accommodations for large group orders. Specific terms, pricing, and availability for catering services may differ from standard ordering terms.
• Promotional Offers and Loyalty Programs: We may, from time to time, offer promotional discounts, special deals, coupons, or loyalty reward programs to registered users or newsletter subscribers.
• Customer Account Services: Users may create an account on our Website to manage their order history, save delivery addresses, store payment preferences, and access personalized features.
• Informational Content: We provide information about our menu items, ingredients, nutritional information, allergen data, and business locations through the Website.

We reserve the right to modify, suspend, discontinue, or expand any aspect of our services at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Menu items, prices, and availability are subject to change without notice. Images of food products displayed on the Website are for illustrative purposes only and may not exactly represent the final product served or delivered.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using this Website, you agree to:

• Provide accurate, current, and complete information when creating an account, placing orders, or submitting any form on the Website.
• Maintain the security and confidentiality of your account credentials, including your username and password.
• Notify us immediately at [email protected] if you suspect unauthorized access to or use of your account.
• Use the Website only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Pay all charges incurred in connection with your orders, including applicable taxes, delivery fees, service fees, and tips.
• Ensure that someone of appropriate age is available at the designated delivery address to accept delivery of food orders.
• Comply with all instructions, policies, and guidelines posted on the Website.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website for any fraudulent, deceptive, or illegal purpose, including but not limited to placing fraudulent orders, submitting false payment information, or impersonating another person or entity.
• Attempting to gain unauthorized access to any portion of the Website, our servers, databases, or computer systems connected to the Website.
• Using automated tools such as bots, scrapers, crawlers, spiders, or scripts to access, collect, or harvest data from the Website without our express written consent.
• Uploading, transmitting, or distributing any viruses, malware, spyware, or other harmful or disruptive code or programs.
• Interfering with or disrupting the integrity or performance of the Website or its servers, networks, or infrastructure.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software associated with the Website.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any content, material, or service provided through the Website without our prior written permission.
• Harassing, threatening, intimidating, or engaging in abusive behavior toward our employees, agents, contractors, or other users.
• Violating any applicable federal, state, or local food safety laws, health regulations, or consumer protection standards in connection with your use of this Website.
• Placing orders with the intent to cancel without legitimate cause, engage in chargebacks fraudulently, or otherwise abuse our refund or dispute resolution policies.
• Using the Website to collect personal information about other users without their consent.
• Circumventing, disabling, or otherwise interfering with security-related features of the Website.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and, where appropriate, referral to law enforcement authorities. We reserve the right to pursue all available legal remedies against any individual or entity that engages in prohibited activities.

4. Intellectual Property Rights

All content available on or through the Website, including but not limited to text, graphics, logos, photographs, images, video clips, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and licensors, and is protected by United States copyright law, trademark law, trade dress law, and other applicable intellectual property laws and international treaties.

The Pizza Ranch name, logo, brand identity, trade dress, and any other distinctive marks used on this Website are trademarks or registered trademarks of Pizza Ranch. You may not use our trademarks, logos, or service marks without our prior express written consent. Unauthorized use of our intellectual property may violate applicable trademark, copyright, and other proprietary rights laws and could result in criminal or civil penalties.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes related to placing food orders and utilizing our services as described herein. This license does not include the right to:

• Resell or commercially exploit any Content or services;
• Download or copy account information for the benefit of another merchant;
• Use data mining, robots, or similar data gathering and extraction tools;
• Create derivative works based on the Content without our express written consent;
• Frame or mirror any portion of the Website on any other website or server.

If you believe that any Content on the Website infringes your copyright, please notify us in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, by sending a written notice to our designated email address: [email protected].

5. Ordering, Payment Terms, and Refunds

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase the selected food items at the listed price. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only upon our written or electronic acceptance, typically in the form of an order confirmation email or notification.

All orders are subject to availability. In the event that an item is unavailable after your order is placed, we will notify you and offer a suitable substitute or refund for the unavailable item.

5.2 Pricing and Taxes

Prices listed on the Website are in U.S. dollars (USD) and are subject to change without notice. All applicable federal, state, and local sales taxes will be calculated and added to your order total at checkout. You are responsible for all taxes applicable to your purchase under the laws of the United States and the applicable state or locality.

5.3 Payment Methods

We accept major credit cards, debit cards, and other electronic payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full order amount, including taxes and fees, to your payment method.

We use third-party payment processors to handle transactions. By submitting payment information, you also agree to the terms and conditions of the applicable payment processor. We do not store full payment card information on our servers.

5.4 Refund and Cancellation Policy

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. However, we will consider refund requests in the following circumstances:

• If the wrong items were delivered or significant errors were made in your order;
• If food quality was substantially compromised at the time of delivery or pickup, as verified by our team;
• If we are unable to fulfill your order after confirmation.

Refund requests must be submitted within 24 hours of receiving your order by contacting us at [email protected]. We reserve the right to evaluate each claim on a case-by-case basis and may require photographic evidence or other documentation.

6. Allergen and Dietary Information

We make reasonable efforts to provide accurate allergen and nutritional information on our Website. However, our food is prepared in kitchens that handle common allergens including wheat, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish. We cannot guarantee that any menu item is completely free of allergens. If you have a food allergy or dietary restriction, it is your responsibility to consult with our staff before placing an order. We shall not be liable for any allergic reaction or adverse health event arising from the consumption of our food products.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE LAWS OF THE UNITED STATES AND RELEVANT STATE LAWS, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, business, data, or goodwill;
• Business interruption or loss of business opportunity;
• Personal injury or property damage not caused by our gross negligence or willful misconduct;
• Unauthorized access to or alteration of your data or transmissions;
• Conduct or content of any third party on the Website;
• Errors, mistakes, inaccuracies, or omissions in any content;
• Any other matter relating to the Website or our services.

THESE LIMITATIONS APPLY REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you in full. In such cases, our liability shall be limited to the greatest extent permitted by applicable law.

8. Disclaimers — "As-Is" Basis

We do not warrant that the Website will meet your requirements or that the results obtained from using the Website will be accurate or reliable. We make no representations or warranties with respect to third-party products, services, or websites that may be linked to or referenced on this Website.

Nothing in these Terms shall exclude or limit any warranty or liability that cannot be lawfully excluded or limited under applicable consumer protection laws, including those enforced by the Federal Trade Commission (FTC) under the FTC Act, 15 U.S.C. § 41 et seq.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or our services;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or contractual rights;
• Any content, data, or materials you submit, post, upload, or otherwise transmit through the Website;
• Any fraudulent, deceptive, or harmful conduct by you in connection with your use of the Website;
• Any inaccurate or false information you provided to us in connection with any order or account registration.

We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses. You shall not settle any such claim without our prior written consent.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of the United States of America and applicable state law, without regard to conflict of law principles that would cause the application of the laws of any other jurisdiction.

To the extent that any claim or dispute is not subject to the arbitration agreement set forth in Section 11, you and Pizza Ranch agree to submit to the exclusive personal jurisdiction and venue of the federal and state courts located within the United States for the resolution of any dispute arising from or related to these Terms or your use of the Website. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Where applicable, this Agreement shall also be interpreted in light of and subject to relevant federal consumer protection laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., governing unfair or deceptive acts and practices;
• The Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq.;
• The Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030;
• The Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act), 15 U.S.C. § 7701 et seq.;
• The California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) as applicable if you are a California resident.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Pizza Ranch by email at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We agree to attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to formal dispute resolution as described below.

11.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES, CONTROVERSIES, OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE WEBSITE, OR ANY ORDER PLACED THROUGH THE WEBSITE, SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted on an individual basis. The arbitrator shall have the authority to grant the same damages and relief as a court of competent jurisdiction, subject to the limitations set forth in these Terms.

11.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. Unless both you and Pizza Ranch agree otherwise in writing, the arbitrator may not consolidate or join the claims of more than one person and may not otherwise preside over any form of a consolidated, representative, or class proceeding.

11.4 Opt-Out of Arbitration

You may opt out of the binding arbitration agreement described in this Section by sending written notice to us at [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, any disputes will be resolved in a court of competent jurisdiction in the United States as described above.

12. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or maintain an account with us. Either you or Pizza Ranch may terminate this Agreement at any time for any reason.

We reserve the right, in our sole and absolute discretion, to suspend or terminate your access to all or any portion of the Website at any time, with or without cause or notice, and without liability to you. Reasons for termination may include, without limitation:

• Breach of any provision of these Terms;
• Fraudulent, abusive, or otherwise improper use of the Website;
• Failure to make payment for orders placed;
• Requests from law enforcement or government agencies;
• Unexpected technical or security issues;
• Your request for account deletion;
• Discontinuation of our services.

Upon termination, your right to use the Website shall immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability. Termination of your account does not relieve you of any obligation to pay outstanding amounts owed to us.

13. Third-Party Links and Services

The Website may contain links to or integrations with third-party websites, applications, payment processors, delivery platforms, or other services that are not owned or controlled by Pizza Ranch. We provide these links for your convenience only and do not endorse, control, or assume any responsibility for the content, privacy policies, security practices, or availability of any third-party websites or services.

Your interactions with third-party websites and services are governed by those third parties' own terms of service and privacy policies. We strongly encourage you to review the terms and privacy policies of any third-party service you access through or in connection with our Website. We shall not be liable for any loss or damage arising from your use of any third-party services.

14. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy describes how we collect, use, store, and disclose your personal information, including information collected through cookies and similar technologies. For California residents, the Privacy Policy also describes your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please review our Privacy Policy carefully before using the Website.

15. Electronic Communications

By using the Website and/or creating an account, you consent to receive electronic communications from Pizza Ranch, including but not limited to order confirmations, receipts, account notifications, and promotional messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you do not wish to receive promotional emails, you may opt out at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional messages related to your orders and account.

16. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, fires, floods, earthquakes, pandemics or epidemics, government actions or regulations, labor disputes, power outages, internet or telecommunications failures, terrorist attacks, civil unrest, or any other event of force majeure. In such circumstances, we will use commercially reasonable efforts to minimize the impact and resume normal operations as soon as practicable.

17. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms of Service at any time in our sole discretion. When we make changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on this Website;
• For material changes, make reasonable efforts to notify you via email (if you have provided an email address) or through a prominent notice on the Website.

Your continued use of the Website after the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the modified Terms, you must stop using the Website and, if applicable, delete your account. We encourage you to review these Terms periodically to stay informed of any changes.

We may also modify the services, menu offerings, prices, features, and functionality of the Website at any time without notice, and such changes shall not require amendment of these Terms.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The unenforceable or invalid provision shall be modified to the minimum extent necessary to make it enforceable, consistent with the original intent of the parties, and the remainder of the Agreement shall remain in full force and effect.

No waiver by Pizza Ranch of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, warranties, and communications, whether written or oral, between the parties regarding the subject matter hereof.

No oral statements, representations, promises, or warranties made by our employees, agents, or representatives outside of these Terms shall be binding on Pizza Ranch unless made in writing and signed by an authorized representative of Pizza Ranch.

20. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. We may freely assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer of all or substantially all of our business or assets, without restriction and without notice to you.

21. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to contact us for any reason related to your use of the Website or our services, please reach out to us using the information below:

We strive to respond to all inquiries within 3–5 business days. For urgent matters related to food safety, allergic reactions, or health concerns, please contact your local emergency services or health department in addition to notifying us.

These Terms of Service were last updated on June 12, 2026. All rights reserved. © 2026 Pizza Ranch. Operated through pizzaranch-meals.click.